​ACCESSIBILITY STATEMENT

Last Updated: 29 April 2026

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At The Grove Guesthouse, we are committed to ensuring that our website and guest facilities are accessible and inclusive to all individuals, including people with disabilities.

We strive to provide a welcoming environment where all guests can access information, make bookings, and enjoy their stay with ease and dignity.

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Website Accessibility​

We are continuously working to improve the usability and accessibility of our website. Our goal is to ensure that all users can:

• Navigate the website with ease

• Access information clearly and efficiently

• Make online bookings without barriers

• Use the website across different devices and assistive technologies

If you experience any difficulty accessing any part of our website, we encourage you to contact us so that we can assist you directly.

 

Guest Experience Accessibility

 

We aim to accommodate guests with varying needs wherever possible. Our team is available to provide assistance and ensure a comfortable stay. This may include:

• Support with check-in and check-out processes

• Assistance with carrying luggage where needed

• Providing information about room layouts and facilities

• Addressing specific accessibility requirements upon request

Please note that accessibility features may vary depending on room type and availability.

 

Feedback and Assistance

 

We welcome feedback on how we can improve accessibility. If you encounter any barriers or require assistance before, during, or after your stay, please contact us:

Email: info@thegroveafrica.com
Phone: +268 - 7623 - 4714 / +27 83 273 3779

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We are committed to ongoing improvements to ensure an inclusive and comfortable experience for all guests.